What we do with your details.
Short version: we use them to answer your inquiry, and nothing else.
01
What we collect
When you submit an inquiry we collect the details you enter: business name, contact person, city, phone number, WhatsApp number, email address, the product category and requirement you select, your estimated quantity, and any message you write. We do not collect anything else, and we do not use advertising or tracking cookies on this site.
02
Why we collect it
Only to respond to your inquiry — to send the catalogue you asked for, discuss your requirement, quote against your quantities and, if you proceed, run your order. We do not sell, rent or share your details with third parties for their own marketing.
03
Consent
We ask you to tick a consent box before submitting an inquiry. You may withdraw that consent at any time by emailing us, and we will stop contacting you and delete your details unless we are required to keep them for an active order or by law.
04
How long we keep it
Inquiry details are retained for as long as the business relationship is active, and for a limited period afterwards for accounting and correspondence purposes. [CLIENT TO CONFIRM RETENTION PERIOD.]
05
Your rights
You may ask us what details we hold about you, ask us to correct them, or ask us to delete them. Write to the address below and we will respond within a reasonable period.
06
Contact
Write to [email protected] for any question about this notice, or to exercise any of the rights above. [CLIENT TO NOMINATE A GRIEVANCE OFFICER AND ADD THEIR DETAILS HERE.]
Last reviewed — pending client sign-off